Why the front desk should text back
· 1 min read
Patients answer a text far more often than they answer a voicemail — and the front desk gets its phone line back.
Notes on customer messaging, 10DLC compliance, and running a front desk that does not live on the phone.
· 1 min read
Patients answer a text far more often than they answer a voicemail — and the front desk gets its phone line back.